Delivery and Shipping Information
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Delivery Information

For all shipping inquiries, please call us at 1-800-899-1516 (or 1-216-642-5506) or contact us online. 

Please note that many of our products come from different manufacturers. Some of these manufacturers stock their products, and some make them to order. For this reason, products can take as little as 1 day to ship, or it may take a few weeks and/or the product may be on back-order. We will give you an estimated ETA after you place your order. Alternatively, you can contact us and ask how long a certain product will take. We can give you an estimate as to when it will ship. 

*Please note, this website (, only offers FREE shipping to the 48 Contiguous United States. If you are located in Alaska, Hawaii, Canada, or Puerto Rico, you can still order on our website, but an additional freight charge will apply. If you are located outside of the United States, Canada, or Puerto Rico, unfortunately, we are not able to ship our products internationally due to size and weight restrictions. We apologize about this inconvenience!

*Please note, we do not ship to P.O. Boxes and/or Military addresses, and we will also not ship our products to a third-party freight forwarding company. Please call us for more information.