Q. The bumper protector I ordered is not long enough and leaves room on both sides.
A. Our Rear Bumper Protectors have been tested to cover the most probable area that will receive damage. Some applications may not extend the full length of the bumper.
Q. The bumper protector I ordered does not curve to my bumper.
A. In some cases, you may have to bend the flexible Rear Bumper Protector during installation to match the curve of your bumper. Please see the installation instructions included or watch an installation video on our Youtube page for further detail.
Q. The automotive molding/spoiler I ordered did not include instructions or installation hardware.
A. Please double-check the sock material. The instructions are rolled up in a separate section toward the end of the material. If you still are unable to find them, please contact us.
Q. Does an order for body side molding include only one side or both sides?
A. Each order of body side molding includes enough molding for both sides of your vehicle.
Q. I only received two pcs. one side of the kit. Is that how the kit is sold or was my kit packed wrong?
A. There are 4 molding pieces in that kit. They are packed back to back or tape to tape for shipping purposes. You just need to gently pull them apart. 
Q. Where can I find my paint code?
A. Most codes can be found on the driver side door jamb, glove box, or trunk. If you cannot locate your paint code, please contact your local dealer.
Q. The color swatch on the product page I am looking at does not look the exact same as my vehicle.
A. Go by the paint color code! Our color swatches are generic to make it simpler to find your color option, but it is extremely important that you select your proper paint code.
Q. My specific paint code is not listed on the product I would like to purchase.
A. Please contact us, we can paint most factory colors.
Q. Do I need to use the ProBond Adhesive Promoter for my Body Side Molding Installation?
A. We STRONGLY advise using our ProBond Adhesive Promoter so that the Molding will stay on for years to come. We recommend applying a thin coat of the ProBond Adhesive Promoter where the moldings are to be applied (approximately underneath where the Moldings will go, try not to get it on parts of the vehicle where the Molding will NOT be applied to. The vehicle, or at least the area where you will apply the moldings, should be cleaned with alcohol prior to remove any dirt, wax, or debris. You will notice that the ProBond dries very quickly. This is okay, the ProBond should be dried prior to installing the Moldings. It will leave a thin polymer coating that may appear to slightly "dull" the surface (if Moldings are ever removed, buffing the surface will take away the dullness 100%). The ProBond Adhesive Promoter is not an adhesive, it is an Adhesive Promoter that preps the surface to increase the bond of the 3M Tape. One ProBond Crush Swab is enough for one side of the vehicle. 
Q. Is the body side molding you offer the same as factory molding?
A. Our aftermarket moldings are designed for vehicles that come from the factory without body side molding. They are not Factory Molding Replacements. We design them to look similar to some factory styles, but it will not be an exact match. 
Q. I want to replace the Spoiler on my vehicle with your Spoiler. Will the holes match up?
A. Although some of our Spoilers are "Factory Style", they may require new holes to be drilled for installation and/or it may or may not cover the existing holes.
Q. How do I remove my Body Side Molding?
A. Using two tools; wrap string around both of them, (screwdrivers, etc.), leave about 6” of the string between the two. At the corner of the moldings, slip the string between the moldings and the vehicle. Work the string back and forth, this will cut the 3M tape, do this until you can grab some of the molding with your hand. Push downward, toward the ground, this helps to release the tape from the vehicle. You may see some tape left on the vehicle; use your thumb to rub this off. A degreasing product should help to soften the tape. It’s not easy, and will take some time, but you will not damage the paint!
Q. What’s the difference between Finished End (FE) Molding, Chromeline (CF) Molding, Color Insert (CI) Molding, and Custom (FE7) Molding?
A. Finished End Moldings are one solid, painted-to-match color moldings with angled ends. Chromeline Moldings are painted moldings with a chrome insert strip. Color Insert Moldings are painted moldings with a black or red insert strip. The new Custom Molding is our newly designed, modern style molding.
Q. Does an order for body side molding include only one side or both sides?
A. Each order of body side molding includes enough molding for both sides of your vehicle.
Q. What is your Painted Body Side Molding made of?
A. Our Painted Moldings are made of ABS Plastic.
Q. What type of Paint do you use for your Painted Products?
A. We use BASF Automotive Base Coat Clear Coat for all of our Painted products. We use a mixture of low-VOC solvent and Waterborne paint, which is EPA compliant and environmentally friendly. We paint them in-house at our Cleveland, OH headquarters.
Q. I just had my vehicle waxed, will this affect the installation process?
A. Yes, in the area where you are applying the product, we advise that you remove the wax with alcohol wipes. The wax will interfere with the adhesion of your product, so this is important to make sure your product will stay on for years to come!
Q. Do I have to worry about Car-Washes damaging my product or interfering with the adhesion?
A. Just to be safe, we recommend avoiding a car wash for 24 hours after you install your product(s). Afterwards, you can have as many car-washes as you'd like! It will not damage or interfere with your product's adhesion. 
If you have any more questions or concerns, feel free to send us a message or contact us at 216.642.5506 and we will be happy to assist you.