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Sportwing.com
9155 Sweet Valley Drive
Cleveland, OH 44125
800-899-1516
216-642-5506
We do Installations!
PRODUCT QUICK LINKS



  
  THE HELP DESK

The Help Area answers many questions about how this website works. For information about Sportwing's products, policies, and ordering information, check the Customer Service Area.

  
  How do I make a purchase?
  Which Web Browsers are supported?
  Why does it keep saying "You will need a membership to complete this purchase"?
  AOL users experiencing difficulties
  About Cookies
  Reporting Problems with the Website
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How do I make a purchase?

Ordering through Sportwing is fast, easy, and secure. Here's how you make a purchase:
  
 
1. To add a product to your shopping cart, simply click the "ADD TO CART" button next to it:
2. You will be taken to a list of the contents of your shopping cart. At this point, you can either Continue Shopping or Go to Order Form. If you want to buy something else, click on the Continue Shopping button. To finalize your purchase, click the Go to Order Form box. (If you choose the Go to Order Form option, skip to Step 4 below).
3. When you are finished shopping, click the Shopping Cart button in the maroon bar at the top of the page. You will be taken to a list of your shopping cart's contents. Click the Go to Order Form button to place your order.
4. At the Order Form page, you will be asked for your shipping information, as well as payment information. Simply follow the numbered steps on the order form.
5. Your order is complete! You will see a "digital receipt" for your transaction. Easy, isn't it?

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Which Web browsers are supported?


To use all the features on the Sportwing site, including secure online shopping, you must use a browser that supports SSL (Secure Sockets Layer) technology. The site has been tested using both Microsoft Internet Explorer and Netscape Navigator. We recommend using IE 4.0 and above, or Netscape 3.0 and above (4.0 and above strongly preferred). We recommend that you upgrade your browser if you do not meet these suggestions.

If you use AOL's browser, click here for more information.

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Why does it keep saying, "You will need a membership to complete this purchase"?
  
There are two common reasons you will see this message:

1. Your browser has cookies turned off. If you are using Netscape or Internet Explorer, check your settings to make sure that you have cookies enabled. (In Netscape 4, check the Advanced area of the Preferences menu. For Internet Explorer 4, refer to the Advanced area of the Internet Options menu.)
2. Your browser does not allow cookies. In this case, we recommend that you upgrade your browser, as discussed above.  



For more information about cookies, click here.

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AOL users experiencing difficulties
  
If you use many versions of AOL's Web browser, some of Sportwing's menus may not work properly. In addition, you may not be able to make a secure purchase. We recommend that AOL users upgrade their software in order to use a browser such as Microsoft Internet Explorer or Netscape. Make sure that your browser can support SSL (see the recommendations listed above for more information).

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About Cookies

Cookies are tiny pieces of data that are placed on your computer by websites. They can help sites perform special functions, such as establishing shopping carts for online ordering. Unless you have your browser set to notify you of cookies, you won't even realize that a website is giving you a cookie. A large number of websites use cookies today.

Visitors to the Sportwing site may have one or more cookies given to them. These cookies are generated by the web server in order to track traffic and other trends on Sportwing’s site. They may also be used in order to establish a shopping cart for AT&T SecureBuy. The cookies sent by our web server do not contain personal information about you.

However, if you do not wish to receive cookies, your Web browser can be set up to reject them. Note that if cookies are rejected, you will have to establish a membership with AT&T SecureBuy in order to use Sportwing’s online ordering system.
  

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Reporting problems with the website

If you find any broken or dead links, malfunctioning menus, or problems with the secure shopping environment, please send an e-mail to the webmaster.